![]() If you have any further questions, please contact the Apple-Support. If you would like to request a refund for a product purchased through Apple, you can find out how to do that here. Tip: This article explains how to cancel a subscription you made through the App Store. Here you will also see the renewal/expiration date of the subscription, as well as the corresponding price. Confirm the cancellation by hitting Confirm.Open the phone settings on your iPhone/ iPad.If you have subscribed to komoot Premium via the komoot app on your iOS device, you cannot cancel it via the komoot app, but only directly via the App Store. Depending on which platform you purchased the subscription through, please select the appropriate tab and follow the instructions to manage your subscription. ![]() If you purchased komoot Premium through the Android or iOS app, you will need to cancel or reactivate it in the Google Play Store or the App Store. Tip: The premium subscription only needs to be purchased once and can then be used both via the komoot website and the komoot app: Sync content between devices. However, if you change your mind and want to use the subscription again, you will have the option to withdraw the cancellation at any time before the subscription expires. This means that you can continue to use the product until the end of the period you have already paid for. In case of cancellation of the Premium subscription, only the automatic renewal will be deactivated. On this page you will find the current status of your subscription, the renewal date or expiration date, and instructions on how to cancel or reactivate it. You can access information about your komoot Premium subscription at any time by visiting the profile settings on the website and logging in with the account you used to purchase the Premium subscription. Therefore, no cancellation is necessary for these products. Note: The komoot World Pack (also referred to as Complete Package on the receipt), as well as all Region Packs, are one-time payments.
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